Privacy Policy

1. Who to contact

This policy covers innpulse.info, provided under the name Hearthline Hospitality. Sophie Lane is the contact for questions about information handled in connection with the website. Email sophie@innpulse.info.

2. Information entered on the website

The subscription, registration, and sign-in fields operate within your current browser page. Their values are not included in the page request when you select a button. The website does not receive the entered name, email address, or password and does not create a contact record or account from that action.

Readiness-check selections are also local to the current page. InnPulse does not save them to a database, cookies, or browser storage. Your browser may independently retain form values, restore a page, or offer autofill according to its own settings.

3. Technical information

When you request a page, the hosting and network services delivering the website may process your IP address, requested URL, date and time, browser information, response status, and security-related request data. This is separate from the form-field values described above.

The purpose is to deliver pages, diagnose faults, and protect availability. We do not use this information to construct marketing profiles. Retention and processing locations for infrastructure logs depend on the hosting arrangement; contact us for information about the environment serving your request.

4. Messages you send directly

An email link opens your own email application. If you choose to send a message to Sophie Lane, your email address, message, and any details you include will be handled to respond to and manage that enquiry. This is separate from the website forms.

Please share only what is necessary for your business enquiry and do not send sensitive guest records or passwords. Contacting us does not subscribe you to optional email publications.

5. Purposes and legal grounds

Where data-protection law requires a legal basis, the handling of necessary technical information is based on our legitimate interest in providing and protecting the website, subject to applicable law. Direct correspondence is handled to respond to your request, take steps you request before an agreement, or meet a legal obligation where relevant.

Any future optional email publication would require separate, specific permission. Accepting website terms or sending an enquiry is not consent to marketing.

6. Cookies, tracking, and external content

The website application does not set cookies, load third-party fonts or images, use advertising pixels, or include analytics scripts. It does not use localStorage or sessionStorage. Browser functions and hosting security services may operate separately from the application.

7. Service providers and disclosure

Hosting, network-security, and mailbox providers may process information needed to deliver their services. We do not sell personal information or supply contact lists to other businesses. We may disclose information where required by law or necessary to protect legal rights.

No email delivery provider receives data from the on-page forms. Before introducing a new collection or delivery service, we will update this policy to identify the relevant processing and any applicable international-transfer arrangements.

8. Retention and security

There are no stored form submissions or accounts to retain. If you email us directly, we retain correspondence only as long as needed to resolve the enquiry and meet applicable legal or recordkeeping obligations. Necessary minimal records may be retained to honour a request not to be contacted.

We aim to limit access to information and use appropriate safeguards. No method of transmission or storage is entirely risk-free. Do not use the website fields to store confidential information.

9. Your choices and rights

Depending on applicable law, you may request access to, correction of, deletion of, or a copy of personal information we hold; object to or restrict certain processing; and withdraw consent where processing relies on consent. Withdrawal does not affect earlier lawful processing.

Send requests to sophie@innpulse.info. We may need proportionate information to establish that the request concerns your data. You may also have the right to raise concerns with the relevant data-protection authority.

10. Children and policy updates

The website is intended for adult business users. We do not knowingly seek personal information from children. If you believe a child has sent personal information to us, please contact us.

We will update this page when our practices change and revise the effective date. Changes involving collection through the website will be explained before that collection begins.