Terms of Service

1. Using InnPulse

By using this website, you agree to these terms. If you do not agree, please discontinue use. InnPulse is intended for adults using the resources for professional or business purposes in the hospitality sector.

Hearthline Hospitality provides the website and resources. Sophie Lane is the designated contact for questions about these terms and use of the materials.

2. Our resources

We provide general checklists and information to help independent hospitality teams organise everyday work. You may read, print, and adapt these materials for your own internal business use.

The readiness check is a self-assessment. Its results depend on the choices you make and are not an inspection, certification, safety assessment, or guarantee of operational readiness. Obtain qualified advice where your circumstances require it and follow the laws and standards applicable to your property.

3. Website forms and accounts

Values entered into the subscription, registration, and sign-in fields are handled within your browser and are not transmitted to or stored by this website. Form acknowledgements are displayed locally, with information pages available as a fallback. They do not create an account, enrol an email address, or send a message.

No paid plan, purchase, booking, or subscription contract is concluded through these forms. Public resources are available without an account. If account or email features are enabled in the future, the relevant terms and privacy information will be updated before collection begins.

4. Responsible use

You agree not to misuse this website, attempt unauthorised access, disrupt its availability, impersonate another person, or use our identity or resources for unsolicited communication. Do not enter another person’s credentials or sensitive guest, payment, health, or booking information.

You are responsible for deciding whether the resources suit your business and for independently verifying information before relying on it.

5. Intellectual property

Unless otherwise stated, the website design, branding, and original resource text belong to Hearthline Hospitality or their respective rights holders. The permission for internal use does not permit reselling our materials, presenting our branding as your own, or implying our endorsement.

6. Communication

You may contact Sophie Lane using the email address below. A direct enquiry permits a response about that enquiry; it does not constitute permission for a newsletter. Our email policy describes our approach to optional publications and service correspondence.

7. Availability and changes

We may revise resources, change features, or remove content. We aim to keep information useful, but do not promise uninterrupted access, error-free content, or fitness for a particular purpose. We may restrict access where necessary to address misuse or protect the website.

8. Responsibility and applicable rights

To the extent permitted by applicable law, the website and its resources are provided as available, without additional warranties. We are not responsible for business decisions made solely on the basis of these general materials.

Nothing in these terms excludes liability or limits rights that cannot lawfully be excluded or limited. Applicable mandatory law continues to apply.

9. Updates to these terms

Changes will be published on this page with an updated effective date. Review the terms when using new features. A material change involving personal information will also be reflected in our Privacy Policy.